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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Donovan Woods tickets?If you did not receive the email needed to print your Donovan Woods tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Donovan Woods receipt. They can resend the Donovan Woods tickets for you. If you are unable to find your country & folk ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Donovan Woods event that I had tickets for is postponed and rescheduled but I cannot go?If the Donovan Woods event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Donovan Woods tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Donovan Woods schedule to reflect the new date. TicketSupply.com is not responsible for postponed Donovan Woods events and can not issue any refunds for these. If there is no rescheduled date and the Donovan Woods event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Donovan Woods tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Donovan Woods tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Donovan Woods order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Donovan Woods tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Donovan Woods tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
4) How do I make sure that the Donovan Woods discount code is properly applied to my country & folk order?All of our tickets are offered at discounted prices. However, if a Donovan Woods discount code was provided, simply enter it in the proper area at checkout. Once you enter the Donovan Woods discount code, scroll up and verify that the discount code was applied for your Donovan Woods tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) Why are there sometimes fees charged for picking up Donovan Woods tickets?Last minute Donovan Woods orders may be subject to an additional fee because of the logistics of getting your Donovan Woods tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.