FAQ
1) What do I do if the tennis event that I have tickets for is cancelled and no replacement Downtown Showdown event is scheduled?We suggest calling your ticket broker that was listed on your Downtown Showdown order receipt. You may need to return the Downtown Showdown tickets to receive a full refund. If you have received your Downtown Showdown tickets electronically, you do not need to return them. The tennis ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the Downtown Showdown event in several cities. Can I view the entire Downtown Showdown schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Downtown Showdown tour dates to simplify your shopping experience. Just search Downtown Showdown or browse the sports section for Downtown Showdown. There you will see the Downtown Showdown schedule listed and you'll find the dates that the Downtown Showdown event will be held in your desired locations. If you have been to a sports event before then be sure to select the best seats for your preference. If you haven't seen Downtown Showdown or been to a sports or tennis event then feel free to just ask one of our ticket specialists.
3) Are the listed prices for Downtown Showdown tickets different from their face value?In most cases, the listed price will be different from the face value of the Downtown Showdown tickets. The posted price for these Downtown Showdown tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Downtown Showdown tickets. Buyers may pay more or less than face value for their Downtown Showdown tickets.
4) What if the Downtown Showdown event is postponed?If the Downtown Showdown event is postponed, your Downtown Showdown tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Downtown Showdown tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Downtown Showdown tickets.
5) I purchased more than one Downtown Showdown ticket, are all the seats together?Unless it is clearly noted on the Downtown Showdown ticket notes, all of the tickets for the Downtown Showdown event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Downtown Showdown receipt.