FAQ
1) I think I may have received the wrong Dragon Smoke tickets. What do I do?It is rare that a buyer will receive the wrong Dragon Smoke tickets, but accidents can happen. If you believe that you have received the incorrect Dragon Smoke tickets, please contact the ticket broker that is listed on your Dragon Smoke receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Dragon Smoke tickets are in a better section, then the ticket broker might have decided to upgrade your Dragon Smoke tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Dragon Smoke tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
2) How do I print my electronic r & b & soul tickets to see Dragon Smoke?You will need a printer and may need Adobe Reader (which is free) to print any Dragon Smoke tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
3) How do I know I am getting a good price when buying r & b & soul tickets to see Dragon Smoke?Our website specializes in sold-out and unavailable seating for Dragon Smoke events and many others. When you purchase Dragon Smoke tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Dragon Smoke ticket availability, r & b & soul event popularity, and the expenses that ticket brokers incur when they obtained the Dragon Smoke tickets.
4) What do I do if the Dragon Smoke start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Dragon Smoke event. They would be happy to let you know of any changes to the Dragon Smoke event.
5) I ordered my Dragon Smoke tickets. When will they ship?Once you have ordered your Dragon Smoke tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Dragon Smoke tickets using the website link and/or contact your ticket broker for more information. We guarantee that your r & b & soul tickets will arrive in time for the Dragon Smoke event!