FAQ
1) Are the listed prices for DRMCTHR tickets different from their face value?In most cases, the listed price will be different from the face value of the DRMCTHR tickets. The posted price for these DRMCTHR tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the DRMCTHR tickets. Buyers may pay more or less than face value for their DRMCTHR tickets.
2) Help!!! I lost my DRMCTHR tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your DRMCTHR tickets. You can contact the ticket broker to see if he or she can have the venue resend the DRMCTHR tickets. However, there are no guarantees so it is important that you keep the DRMCTHR tickets safe once you receive them. You can find your DRMCTHR ticket broker's information on your receipt that was emailed to you.
3) What if the DRMCTHR event is postponed?If the DRMCTHR event is postponed, your DRMCTHR tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your DRMCTHR tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your DRMCTHR tickets.
4) Can my DRMCTHR tickets be sent to an address other than my billing address?DRMCTHR tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some DRMCTHR ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific DRMCTHR tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) I ordered my DRMCTHR tickets. When will they ship?Once you have ordered your DRMCTHR tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your DRMCTHR tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the DRMCTHR event!