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FAQ
1) What do I do if the Dune Rats event that I had tickets for is postponed and rescheduled but I cannot go?If the Dune Rats event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Dune Rats tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Dune Rats schedule to reflect the new date. TicketSupply.com is not responsible for postponed Dune Rats events and can not issue any refunds for these. If there is no rescheduled date and the Dune Rats event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Dune Rats tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Dune Rats tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Dune Rats order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Dune Rats tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Dune Rats tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
3) How can I get aisle seats to see Dune Rats?For any tickets, including those to see Dune Rats, aisle seats are a hot item. If any Dune Rats ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Dune Rats tickets. Buyers should read the information listed in the ticket posting details (under the Dune Rats specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Dune Rats seats are not located on an aisle.
4) How do I find parking information, security procedures, and the Dune Rats gate opening times for the venue?The best way to get the most accurate and updated Dune Rats event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Dune Rats event. The representative will also be able to provide you with the Dune Rats gate/door opening times. In most cases, this Dune Rats event information will also be available on the venues web site.
5) How are Dune Rats ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Dune Rats tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Dune Rats ticket prices.