FAQ
1) Is there a guarantee for the delivery of your EDC Mexico tickets?You will be notified of the approximate ship date after you order. Typically EDC Mexico tickets are shipped within 1 business day but there may be cases where the festival & tour tickets are not shipped right away. We guarantee that your EDC Mexico tickets will arrive to you in time for the event. If it is not possible to get your EDC Mexico tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the festival & tour event.
2) Can I select my own seats for the EDC Mexico event?Yes, you can! View our inventory of EDC Mexico tickets and select the seat with a price that fits your budget. Our selection of festival & tour tickets are updated frequently, so check our site often if you do not initially find a EDC Mexico seat that meets your price requirements. We offer the lowest prices around so you are bound to find good festival & tour seats to see EDC Mexico in your location.
3) What do I do if I never received or I accidentally deleted the email needed to print my EDC Mexico tickets?If you did not receive the email needed to print your EDC Mexico tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your EDC Mexico receipt. They can resend the EDC Mexico tickets for you. If you are unable to find your festival & tour ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) What do I do if the EDC Mexico event that I had tickets for is postponed and rescheduled but I cannot go?If the EDC Mexico event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the EDC Mexico tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the EDC Mexico schedule to reflect the new date. TicketSupply.com is not responsible for postponed EDC Mexico events and can not issue any refunds for these. If there is no rescheduled date and the EDC Mexico event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for EDC Mexico tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for EDC Mexico tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the EDC Mexico order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other EDC Mexico tickets for you or we will allow you to cancel the order for a refund. When looking for alternate EDC Mexico tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.