FAQ
1) What do I do if I received an error message when placing my Edmonton Stingers ticket order?If you see an error message when you are placing your order for Edmonton Stingers tickets, check to make sure that the details you provided on the Edmonton Stingers order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the Edmonton Stingers start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the sports venue to determine the correct start time for the Edmonton Stingers event. They would be happy to let you know of any changes to the Edmonton Stingers event.
3) I purchased more than one Edmonton Stingers ticket, are all the seats together?Unless it is clearly noted on the Edmonton Stingers ticket notes, all of the tickets for the Edmonton Stingers event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Edmonton Stingers receipt.
4) I think I may have received the wrong Edmonton Stingers tickets. What do I do?It is rare that a buyer will receive the wrong Edmonton Stingers tickets, but accidents can happen. If you believe that you have received the incorrect Edmonton Stingers tickets, please contact the ticket broker that is listed on your Edmonton Stingers receipt and provide your order number. Please note that your name isn't always the name on the basketball tickets and that isn't a problem, those are your sports tickets. If the Edmonton Stingers tickets are in a better section, then the ticket broker might have decided to upgrade your Edmonton Stingers tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Edmonton Stingers tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on basketball tickets so you should not have any concerns.
5) How do I know if the Edmonton Stingers event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Edmonton Stingers event, contact the venue to see if the event has been postponed or cancelled. The sports venue will have the most updated Edmonton Stingers event information along with any alternate parking arrangements due to treacherous conditions in and around the location.