FAQ
1) I bought El Monstero tickets but now I don't want to go. How do I cancel my order?Unfortunately, because other concert tickets are a one-of-a-kind item our El Monstero ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) How can I get aisle seats to see El Monstero?For any tickets, including those to see El Monstero, aisle seats are a hot item. If any El Monstero ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the El Monstero tickets. Buyers should read the information listed in the ticket posting details (under the El Monstero specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the El Monstero seats are not located on an aisle.
3) What do I do if the El Monstero event that I had tickets for is postponed and rescheduled but I cannot go?If the El Monstero event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the El Monstero tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the El Monstero schedule to reflect the new date. TicketSupply.com is not responsible for postponed El Monstero events and can not issue any refunds for these. If there is no rescheduled date and the El Monstero event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) Where does TicketSupply.com get the El Monstero tickets it offers for sale?The El Monstero tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your El Monstero tickets are authentic and valid for entry!
5) I love other concert events! What are the prices of the tickets for El Monstero in my area?The prices for El Monstero are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to other concert; here you will then look for the El Monstero listed. El Monstero ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all El Monstero tickets.