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FAQ
1) How do I make sure that the Elder discount code is properly applied to my hard rock & metal order?All of our tickets are offered at discounted prices. However, if a Elder discount code was provided, simply enter it in the proper area at checkout. Once you enter the Elder discount code, scroll up and verify that the discount code was applied for your Elder tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) Do you have cheap tickets for Elder events?Yes, TicketSupply.com offers a wide selection of cheap tickets for Elder shows. You can search by city, state, or by entering "Elder" in the search box on our web site. If you want to find other concert events, go to the concert section of our web site and view the selection of cheap tickets available.
3) What do I do if the Elder event that I had tickets for is postponed and rescheduled but I cannot go?If the Elder event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Elder tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Elder schedule to reflect the new date. TicketSupply.com is not responsible for postponed Elder events and can not issue any refunds for these. If there is no rescheduled date and the Elder event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) There isn't time to ship my Elder tickets; can I get my tickets at will call?Yes, you can either get your Elder tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Elder ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your hard rock & metal tickets. Note: If you are picking your Elder tickets up at will call, be sure to bring your ID to the box office window.
5) I purchased more than one Elder ticket, are all the seats together?Unless it is clearly noted on the Elder ticket notes, all of the tickets for the Elder event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Elder receipt.