FAQ
1) How do I make sure that the Electric Christmas discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Electric Christmas discount code was provided, simply enter it in the proper area at checkout. Once you enter the Electric Christmas discount code, scroll up and verify that the discount code was applied for your Electric Christmas tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) I ordered my Electric Christmas tickets. When will they ship?Once you have ordered your Electric Christmas tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Electric Christmas tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the Electric Christmas event!
3) Why are there sometimes fees charged for picking up Electric Christmas tickets?Last minute Electric Christmas orders may be subject to an additional fee because of the logistics of getting your Electric Christmas tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) Do you provide any guarantees for my Electric Christmas tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Electric Christmas tickets will be authentic and that you will receive them in time to attend the Electric Christmas event. If the Electric Christmas tickets are hard tickets, they will be mailed to you. If Electric Christmas tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
5) What if the Electric Christmas event is postponed?If the Electric Christmas event is postponed, your Electric Christmas tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Electric Christmas tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Electric Christmas tickets.