FAQ
1) What do I do if I received an error message when placing my Elegant Ballet Galaxy ticket order?If you see an error message when you are placing your order for Elegant Ballet Galaxy tickets, check to make sure that the details you provided on the Elegant Ballet Galaxy order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) How can I find accessible seating tickets to see Elegant Ballet Galaxy?TicketSupply.com does not specialize in accessible seating, however, we would like to help you any way we can with your Elegant Ballet Galaxy order. Please contact our phone ticket specialists and see how we can help you find the best ballet tickets for Elegant Ballet Galaxy. We'll be waiting to hear from you!
3) What do I do if the ballet event that I have tickets for is cancelled and no replacement Elegant Ballet Galaxy event is scheduled?We suggest calling your ticket broker that was listed on your Elegant Ballet Galaxy order receipt. You may need to return the Elegant Ballet Galaxy tickets to receive a full refund. If you have received your Elegant Ballet Galaxy tickets electronically, you do not need to return them. The ballet ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) What do I do if the Elegant Ballet Galaxy event that I had tickets for is postponed and rescheduled but I cannot go?If the Elegant Ballet Galaxy event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Elegant Ballet Galaxy tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Elegant Ballet Galaxy schedule to reflect the new date. TicketSupply.com is not responsible for postponed Elegant Ballet Galaxy events and can not issue any refunds for these. If there is no rescheduled date and the Elegant Ballet Galaxy event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) Why are there sometimes fees charged for picking up Elegant Ballet Galaxy tickets?Last minute Elegant Ballet Galaxy orders may be subject to an additional fee because of the logistics of getting your Elegant Ballet Galaxy tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.