FAQ
1) What do I do if the Elijah Ocean event that I had tickets for is postponed and rescheduled but I cannot go?If the Elijah Ocean event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Elijah Ocean tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Elijah Ocean schedule to reflect the new date. TicketSupply.com is not responsible for postponed Elijah Ocean events and can not issue any refunds for these. If there is no rescheduled date and the Elijah Ocean event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Elijah Ocean tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Elijah Ocean tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Elijah Ocean order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Elijah Ocean tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Elijah Ocean tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
3) Do you have Elijah Ocean event tickets?Yes, TicketSupply.com offers tickets for Elijah Ocean at the lowest prices available. You can easily search our site by typing "Elijah Ocean" in the search box. Or you can browse to that page directly by visiting concert and then clicking country & folk. This will allow you to view the entire inventory of low-priced Elijah Ocean tickets; you can even view seat information for each Elijah Ocean ticket, which allows you to make the most informed purchasing decision to see your country & folk event!
4) What do I do if I received an error message when placing my Elijah Ocean ticket order?If you see an error message when you are placing your order for Elijah Ocean tickets, check to make sure that the details you provided on the Elijah Ocean order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the country & folk event that I have tickets for is cancelled and no replacement Elijah Ocean event is scheduled?We suggest calling your ticket broker that was listed on your Elijah Ocean order receipt. You may need to return the Elijah Ocean tickets to receive a full refund. If you have received your Elijah Ocean tickets electronically, you do not need to return them. The country & folk ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.