FAQ
1) How do I print my electronic pop & rock tickets to see Ella Jane?You will need a printer and may need Adobe Reader (which is free) to print any Ella Jane tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
2) What is the best pop & rock event happening now?All of our offered pop & rock events are outstanding but we recommend considering our Ella Jane tickets. These are very popular this year and buyers are purchasing our discounted Ella Jane tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this pop & rock event.
3) Do you offer discounted tickets for pop & rock events?Yes, TicketSupply.com offers discounted pricing on tickets for pop & rock events and every other concert event. You can search by pop & rock or by the name of a specific performer (i.e. "Ella Jane") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
4) I think I may have received the wrong Ella Jane tickets. What do I do?It is rare that a buyer will receive the wrong Ella Jane tickets, but accidents can happen. If you believe that you have received the incorrect Ella Jane tickets, please contact the ticket broker that is listed on your Ella Jane receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Ella Jane tickets are in a better section, then the ticket broker might have decided to upgrade your Ella Jane tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Ella Jane tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
5) Are the listed prices for Ella Jane tickets different from their face value?In most cases, the listed price will be different from the face value of the Ella Jane tickets. The posted price for these Ella Jane tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Ella Jane tickets. Buyers may pay more or less than face value for their Ella Jane tickets.