FAQ
1) I bought Emery tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our Emery ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) What do I do if the Emery event that I had tickets for is postponed and rescheduled but I cannot go?If the Emery event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Emery tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Emery schedule to reflect the new date. TicketSupply.com is not responsible for postponed Emery events and can not issue any refunds for these. If there is no rescheduled date and the Emery event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if I never received or I accidentally deleted the email needed to print my Emery tickets?If you did not receive the email needed to print your Emery tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Emery receipt. They can resend the Emery tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) How can I get aisle seats to see Emery?For any tickets, including those to see Emery, aisle seats are a hot item. If any Emery ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Emery tickets. Buyers should read the information listed in the ticket posting details (under the Emery specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Emery seats are not located on an aisle.
5) Why are there sometimes fees charged for picking up Emery tickets?Last minute Emery orders may be subject to an additional fee because of the logistics of getting your Emery tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.