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FAQ
1) What do I do if the r & b & soul event that I have tickets for is cancelled and no replacement Enchantment - Band event is scheduled?We suggest calling your ticket broker that was listed on your Enchantment - Band order receipt. You may need to return the Enchantment - Band tickets to receive a full refund. If you have received your Enchantment - Band tickets electronically, you do not need to return them. The r & b & soul ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) What do I do if I never received or I accidentally deleted the email needed to print my Enchantment - Band tickets?If you did not receive the email needed to print your Enchantment - Band tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Enchantment - Band receipt. They can resend the Enchantment - Band tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) What do I do if the Enchantment - Band event that I had tickets for is postponed and rescheduled but I cannot go?If the Enchantment - Band event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Enchantment - Band tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Enchantment - Band schedule to reflect the new date. TicketSupply.com is not responsible for postponed Enchantment - Band events and can not issue any refunds for these. If there is no rescheduled date and the Enchantment - Band event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) How do I print my electronic r & b & soul tickets to see Enchantment - Band?You will need a printer and may need Adobe Reader (which is free) to print any Enchantment - Band tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
5) What are the service charges for Enchantment - Band tickets?TicketSupply.com sells cheap Enchantment - Band tickets featuring the lowest service charges online. The service charges vary per Enchantment - Band event but are significantly less than our competitors. You can see the total ticket price for your Enchantment - Band order on the checkout.