FAQ
1) What do I do if the Engage The Unseen event that I had tickets for is postponed and rescheduled but I cannot go?If the Engage The Unseen event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Engage The Unseen tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Engage The Unseen schedule to reflect the new date. TicketSupply.com is not responsible for postponed Engage The Unseen events and can not issue any refunds for these. If there is no rescheduled date and the Engage The Unseen event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Engage The Unseen tickets has not been confirmed by the ticket broker?If the hard rock & metal ticket broker has not confirmed your order for Engage The Unseen tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Engage The Unseen order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Engage The Unseen tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Engage The Unseen tickets, we will try to find those with a similar price and location. However, supply and demand for hard rock & metal events dictate price and location so there are no guarantees.
3) Do you have Engage The Unseen event tickets?Yes, TicketSupply.com offers tickets for Engage The Unseen at the lowest prices available. You can easily search our site by typing "Engage The Unseen" in the search box. Or you can browse to that page directly by visiting concert and then clicking hard rock & metal. This will allow you to view the entire inventory of low-priced Engage The Unseen tickets; you can even view seat information for each Engage The Unseen ticket, which allows you to make the most informed purchasing decision to see your hard rock & metal event!
4) What do I do if I received an error message when placing my Engage The Unseen ticket order?If you see an error message when you are placing your order for Engage The Unseen tickets, check to make sure that the details you provided on the Engage The Unseen order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the hard rock & metal event that I have tickets for is cancelled and no replacement Engage The Unseen event is scheduled?We suggest calling your ticket broker that was listed on your Engage The Unseen order receipt. You may need to return the Engage The Unseen tickets to receive a full refund. If you have received your Engage The Unseen tickets electronically, you do not need to return them. The hard rock & metal ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.