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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Enterprise Earth tickets?If you did not receive the email needed to print your Enterprise Earth tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Enterprise Earth receipt. They can resend the Enterprise Earth tickets for you. If you are unable to find your hard rock & metal ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Enterprise Earth event that I had tickets for is postponed and rescheduled but I cannot go?If the Enterprise Earth event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Enterprise Earth tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Enterprise Earth schedule to reflect the new date. TicketSupply.com is not responsible for postponed Enterprise Earth events and can not issue any refunds for these. If there is no rescheduled date and the Enterprise Earth event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) I purchased more than one Enterprise Earth ticket, are all the seats together?Unless it is clearly noted on the Enterprise Earth ticket notes, all of the tickets for the Enterprise Earth event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Enterprise Earth receipt.
4) Do you provide information regarding the Enterprise Earth?Yes, we list additional information about the Enterprise Earth so you can ensure that this is the hard rock & metal event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Enterprise Earth ticket purchase.
5) How do I find the seats for Enterprise Earth tickets?On the page containing Enterprise Earth ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Enterprise Earth seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Enterprise Earth ticket notes.