FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Epicenter Festival tickets?If you did not receive the email needed to print your Epicenter Festival tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Epicenter Festival receipt. They can resend the Epicenter Festival tickets for you. If you are unable to find your festival & tour ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) I bought Epicenter Festival tickets but now I don't want to go. How do I cancel my order?Unfortunately, because festival & tour tickets are a one-of-a-kind item our Epicenter Festival ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) Is there a guarantee for the delivery of your Epicenter Festival tickets?You will be notified of the approximate ship date after you order. Typically Epicenter Festival tickets are shipped within 1 business day but there may be cases where the festival & tour tickets are not shipped right away. We guarantee that your Epicenter Festival tickets will arrive to you in time for the event. If it is not possible to get your Epicenter Festival tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the festival & tour event.
4) I do not want to miss the upcoming event for Epicenter Festival. Do you have the event schedule?Yes! All information about the Epicenter Festival tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Epicenter Festival schedule. The schedule will be available in the concert, festival & tour section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Epicenter Festival regularly.
5) What do I do if the festival & tour event that I have tickets for is cancelled and no replacement Epicenter Festival event is scheduled?We suggest calling your ticket broker that was listed on your Epicenter Festival order receipt. You may need to return the Epicenter Festival tickets to receive a full refund. If you have received your Epicenter Festival tickets electronically, you do not need to return them. The festival & tour ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.