FAQ
1) What do I do if the First Date event that I had tickets for is postponed and rescheduled but I cannot go?If the First Date event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the First Date tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the First Date schedule to reflect the new date. TicketSupply.com is not responsible for postponed First Date events and can not issue any refunds for these. If there is no rescheduled date and the First Date event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Where does TicketSupply.com get the First Date tickets it offers for sale?The First Date tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your First Date tickets are authentic and valid for entry!
3) I love musical & play events! What are the prices of the tickets for First Date in my area?The prices for First Date are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to theater and then to musical & play; here you will then look for the First Date listed. First Date ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all First Date tickets.
4) What do I do if the musical & play event that I have tickets for is cancelled and no replacement First Date event is scheduled?We suggest calling your ticket broker that was listed on your First Date order receipt. You may need to return the First Date tickets to receive a full refund. If you have received your First Date tickets electronically, you do not need to return them. The musical & play ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) How do I know if the First Date event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the First Date event, contact the venue to see if the event has been postponed or cancelled. The theater venue will have the most updated First Date event information along with any alternate parking arrangements due to treacherous conditions in and around the location.