FAQ
1) I ordered my Frank Marino tickets. When will they ship?Once you have ordered your Frank Marino tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Frank Marino tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the Frank Marino event!
2) As a buyer of Frank Marino tickets, what are my responsibilities?TicketSupply.com requires all Frank Marino ticket buyers to review and understand that all sales are final and that Frank Marino ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Frank Marino tickets will be good for the rescheduled date.
3) What do I do if the Frank Marino start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Frank Marino event. They would be happy to let you know of any changes to the Frank Marino event.
4) What do I do if my order for Frank Marino tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Frank Marino tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Frank Marino order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Frank Marino tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Frank Marino tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
5) How do I find parking information, security procedures, and the Frank Marino gate opening times for the venue?The best way to get the most accurate and updated Frank Marino event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Frank Marino event. The representative will also be able to provide you with the Frank Marino gate/door opening times. In most cases, this Frank Marino event information will also be available on the venues web site.