FAQ
1) I think I may have received the wrong Freedy Johnston tickets. What do I do?It is rare that a buyer will receive the wrong Freedy Johnston tickets, but accidents can happen. If you believe that you have received the incorrect Freedy Johnston tickets, please contact the ticket broker that is listed on your Freedy Johnston receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Freedy Johnston tickets are in a better section, then the ticket broker might have decided to upgrade your Freedy Johnston tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Freedy Johnston tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) Do you provide any guarantees for my Freedy Johnston tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Freedy Johnston tickets will be authentic and that you will receive them in time to attend the Freedy Johnston event. If the Freedy Johnston tickets are hard tickets, they will be mailed to you. If Freedy Johnston tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) Are the listed prices for Freedy Johnston tickets different from their face value?In most cases, the listed price will be different from the face value of the Freedy Johnston tickets. The posted price for these Freedy Johnston tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Freedy Johnston tickets. Buyers may pay more or less than face value for their Freedy Johnston tickets.
4) What if the Freedy Johnston event is postponed?If the Freedy Johnston event is postponed, your Freedy Johnston tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Freedy Johnston tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Freedy Johnston tickets.
5) Is there a guarantee for the delivery of your Freedy Johnston tickets?You will be notified of the approximate ship date after you order. Typically Freedy Johnston tickets are shipped within 1 business day but there may be cases where the pop & rock tickets are not shipped right away. We guarantee that your Freedy Johnston tickets will arrive to you in time for the event. If it is not possible to get your Freedy Johnston tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the pop & rock event.