FAQ
1) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement testperf1 event is scheduled?We suggest calling your ticket broker that was listed on your testperf1 order receipt. You may need to return the testperf1 tickets to receive a full refund. If you have received your testperf1 tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I ordered my testperf1 tickets. When will they ship?Once you have ordered your testperf1 tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your testperf1 tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the testperf1 event!
3) As a buyer of testperf1 tickets, what are my responsibilities?TicketSupply.com requires all testperf1 ticket buyers to review and understand that all sales are final and that testperf1 ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your testperf1 tickets will be good for the rescheduled date.
4) How can I get aisle seats to see testperf1?For any tickets, including those to see testperf1, aisle seats are a hot item. If any testperf1 ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the testperf1 tickets. Buyers should read the information listed in the ticket posting details (under the testperf1 specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the testperf1 seats are not located on an aisle.
5) How are testperf1 ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. testperf1 tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the testperf1 ticket prices.