FAQ
1) I want to attend the Frosty event in several cities. Can I view the entire Frosty schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Frosty tour dates to simplify your shopping experience. Just search Frosty or browse the theater section for Frosty. There you will see the Frosty schedule listed and you'll find the dates that the Frosty event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen Frosty or been to a theater or musical & play event then feel free to just ask one of our ticket specialists.
2) What do I do if the Frosty start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the Frosty event. They would be happy to let you know of any changes to the Frosty event.
3) I ordered my Frosty tickets. When will they ship?Once you have ordered your Frosty tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Frosty tickets using the website link and/or contact your ticket broker for more information. We guarantee that your musical & play tickets will arrive in time for the Frosty event!
4) As a buyer of Frosty tickets, what are my responsibilities?TicketSupply.com requires all Frosty ticket buyers to review and understand that all sales are final and that Frosty ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any musical & play ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Frosty tickets will be good for the rescheduled date.
5) Is there a way for me to verify that my Frosty tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Frosty, or any other, tickets. However, TicketSupply.com verifies that all Frosty tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.