FAQ
1) Where does TicketSupply.com get the Funk Superfest tickets it offers for sale?The Funk Superfest tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Funk Superfest tickets are authentic and valid for entry!
2) Are the listed prices for Funk Superfest tickets different from their face value?In most cases, the listed price will be different from the face value of the Funk Superfest tickets. The posted price for these Funk Superfest tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Funk Superfest tickets. Buyers may pay more or less than face value for their Funk Superfest tickets.
3) What if the Funk Superfest event is postponed?If the Funk Superfest event is postponed, your Funk Superfest tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Funk Superfest tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Funk Superfest tickets.
4) What do I do if my order for Funk Superfest tickets has not been confirmed by the ticket broker?If the r & b & soul ticket broker has not confirmed your order for Funk Superfest tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Funk Superfest order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Funk Superfest tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Funk Superfest tickets, we will try to find those with a similar price and location. However, supply and demand for r & b & soul events dictate price and location so there are no guarantees.
5) I think I may have received the wrong Funk Superfest tickets. What do I do?It is rare that a buyer will receive the wrong Funk Superfest tickets, but accidents can happen. If you believe that you have received the incorrect Funk Superfest tickets, please contact the ticket broker that is listed on your Funk Superfest receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Funk Superfest tickets are in a better section, then the ticket broker might have decided to upgrade your Funk Superfest tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Funk Superfest tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.