FAQ
1) Help!!! I lost my Future Islands tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Future Islands tickets. You can contact the ticket broker to see if he or she can have the venue resend the Future Islands tickets. However, there are no guarantees so it is important that you keep the Future Islands tickets safe once you receive them. You can find your Future Islands ticket broker's information on your receipt that was emailed to you.
2) Are the listed prices for Future Islands tickets different from their face value?In most cases, the listed price will be different from the face value of the Future Islands tickets. The posted price for these Future Islands tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Future Islands tickets. Buyers may pay more or less than face value for their Future Islands tickets.
3) What if the Future Islands event is postponed?If the Future Islands event is postponed, your Future Islands tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Future Islands tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Future Islands tickets.
4) What do I do if the alternative event that I have tickets for is cancelled and no replacement Future Islands event is scheduled?We suggest calling your ticket broker that was listed on your Future Islands order receipt. You may need to return the Future Islands tickets to receive a full refund. If you have received your Future Islands tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What do I do if the Future Islands event that I had tickets for is postponed and rescheduled but I cannot go?If the Future Islands event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Future Islands tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Future Islands schedule to reflect the new date. TicketSupply.com is not responsible for postponed Future Islands events and can not issue any refunds for these. If there is no rescheduled date and the Future Islands event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.