FAQ
1) I want to attend the Gemini event in several cities. Can I view the entire Gemini schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Gemini tour dates to simplify your shopping experience. Just search Gemini or browse the concert section for Gemini. There you will see the Gemini schedule listed and you'll find the dates that the Gemini event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Gemini or been to a concert or children & family event then feel free to just ask one of our ticket specialists.
2) What do I do if the Gemini start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Gemini event. They would be happy to let you know of any changes to the Gemini event.
3) Is there a way for me to verify that my Gemini tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Gemini, or any other, tickets. However, TicketSupply.com verifies that all Gemini tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) I ordered my Gemini tickets. When will they ship?Once you have ordered your Gemini tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Gemini tickets using the website link and/or contact your ticket broker for more information. We guarantee that your children & family tickets will arrive in time for the Gemini event!
5) As a buyer of Gemini tickets, what are my responsibilities?TicketSupply.com requires all Gemini ticket buyers to review and understand that all sales are final and that Gemini ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any children & family ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Gemini tickets will be good for the rescheduled date.