FAQ
1) I think I may have received the wrong Genticorum tickets. What do I do?It is rare that a buyer will receive the wrong Genticorum tickets, but accidents can happen. If you believe that you have received the incorrect Genticorum tickets, please contact the ticket broker that is listed on your Genticorum receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the Genticorum tickets are in a better section, then the ticket broker might have decided to upgrade your Genticorum tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Genticorum tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
2) What do I do if I received an error message when placing my Genticorum ticket order?If you see an error message when you are placing your order for Genticorum tickets, check to make sure that the details you provided on the Genticorum order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) What do I do if I never received or I accidentally deleted the email needed to print my Genticorum tickets?If you did not receive the email needed to print your Genticorum tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Genticorum receipt. They can resend the Genticorum tickets for you. If you are unable to find your country & folk ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) I love country & folk events! What are the prices of the tickets for Genticorum in my area?The prices for Genticorum are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to country & folk; here you will then look for the Genticorum listed. Genticorum ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Genticorum tickets.
5) Where does TicketSupply.com get the Genticorum tickets it offers for sale?The Genticorum tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Genticorum tickets are authentic and valid for entry!