? Don't bother with tracking down ticket suppliers or camping out at the Toronto box office -- get your
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FAQ
1) I ordered my Genus tickets. When will they ship?Once you have ordered your Genus tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Genus tickets using the website link and/or contact your ticket broker for more information. We guarantee that your ballet tickets will arrive in time for the Genus event!
2) Where can I find the cheapest tickets to see Genus in my area?The cheapest tickets to see Genus in all other cities can be found on TicketSupply.com. We have a large supply of tickets for all venues where Genus will be and ordering through our site is fast and convenient. Buy your Genus tickets and you will not be sorry because theater events are so much fun and you will pay less than on other sites selling ballet tickets.
3) Why do Genus tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Genus. When you purchase tickets to Genus you are purchasing from accredited ticket broker companies. The reason the tickets for Genus vary in price in the same section is due to different ticket brokers listing the Genus tickets. These brokers often list Genus tickets competitively based on market standards and availability but their perception and expenses of obtaining the Genus tickets are different per broker.
4) How do I make sure that the Genus discount code is properly applied to my ballet order?All of our tickets are offered at discounted prices. However, if a Genus discount code was provided, simply enter it in the proper area at checkout. Once you enter the Genus discount code, scroll up and verify that the discount code was applied for your Genus tickets. If you still have questions, you can send our theater ticket team an email and we will confirm your discount code validity.
5) What do I do if the Genus start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the Genus event. They would be happy to let you know of any changes to the Genus event.