FAQ
1) What do I do if the Girlpool event that I had tickets for is postponed and rescheduled but I cannot go?If the Girlpool event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Girlpool tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Girlpool schedule to reflect the new date. TicketSupply.com is not responsible for postponed Girlpool events and can not issue any refunds for these. If there is no rescheduled date and the Girlpool event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Girlpool tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Girlpool tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Girlpool order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Girlpool tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Girlpool tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
3) Do you have Girlpool event tickets?Yes, TicketSupply.com offers tickets for Girlpool at the lowest prices available. You can easily search our site by typing "Girlpool" in the search box. Or you can browse to that page directly by visiting concert and then clicking alternative. This will allow you to view the entire inventory of low-priced Girlpool tickets; you can even view seat information for each Girlpool ticket, which allows you to make the most informed purchasing decision to see your alternative event!
4) What do I do if I received an error message when placing my Girlpool ticket order?If you see an error message when you are placing your order for Girlpool tickets, check to make sure that the details you provided on the Girlpool order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) Is there a way for me to verify that my Girlpool tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Girlpool, or any other, tickets. However, TicketSupply.com verifies that all Girlpool tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.