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FAQ
1) I think I may have received the wrong GloRilla tickets. What do I do?It is rare that a buyer will receive the wrong GloRilla tickets, but accidents can happen. If you believe that you have received the incorrect GloRilla tickets, please contact the ticket broker that is listed on your GloRilla receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the GloRilla tickets are in a better section, then the ticket broker might have decided to upgrade your GloRilla tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong GloRilla tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
2) How do I make sure that the GloRilla discount code is properly applied to my other concert order?All of our tickets are offered at discounted prices. However, if a GloRilla discount code was provided, simply enter it in the proper area at checkout. Once you enter the GloRilla discount code, scroll up and verify that the discount code was applied for your GloRilla tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) Why do GloRilla tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for GloRilla. When you purchase tickets to GloRilla you are purchasing from accredited ticket broker companies. The reason the tickets for GloRilla vary in price in the same section is due to different ticket brokers listing the GloRilla tickets. These brokers often list GloRilla tickets competitively based on market standards and availability but their perception and expenses of obtaining the GloRilla tickets are different per broker.
4) What do I do if the GloRilla start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the GloRilla event. They would be happy to let you know of any changes to the GloRilla event.
5) Why are there sometimes fees charged for picking up GloRilla tickets?Last minute GloRilla orders may be subject to an additional fee because of the logistics of getting your GloRilla tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.