FAQ
1) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Groove Collective event is scheduled?We suggest calling your ticket broker that was listed on your Groove Collective order receipt. You may need to return the Groove Collective tickets to receive a full refund. If you have received your Groove Collective tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Do you provide any guarantees for my Groove Collective tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Groove Collective tickets will be authentic and that you will receive them in time to attend the Groove Collective event. If the Groove Collective tickets are hard tickets, they will be mailed to you. If Groove Collective tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) Are the listed prices for Groove Collective tickets different from their face value?In most cases, the listed price will be different from the face value of the Groove Collective tickets. The posted price for these Groove Collective tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Groove Collective tickets. Buyers may pay more or less than face value for their Groove Collective tickets.
4) What if the Groove Collective event is postponed?If the Groove Collective event is postponed, your Groove Collective tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Groove Collective tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Groove Collective tickets.
5) How can I find concert tickets to see Groove Collective on TicketSupply.com?Browse the concert section of the site or type Groove Collective into the search box on the site. TicketSupply.com always offers Groove Collective tickets at the best-price online. If you are looking for another concert or pop & rock event then be sure to act quickly so you find the best-priced pop & rock tickets and seats from our large inventory!