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FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Harry's Night"). Or, you can locate all performers at a particular concert venue and choose that way.
2) I think I may have received the wrong Harry's Night tickets. What do I do?It is rare that a buyer will receive the wrong Harry's Night tickets, but accidents can happen. If you believe that you have received the incorrect Harry's Night tickets, please contact the ticket broker that is listed on your Harry's Night receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Harry's Night tickets are in a better section, then the ticket broker might have decided to upgrade your Harry's Night tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Harry's Night tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
3) As a buyer of Harry's Night tickets, what are my responsibilities?TicketSupply.com requires all Harry's Night ticket buyers to review and understand that all sales are final and that Harry's Night ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any other concert ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Harry's Night tickets will be good for the rescheduled date.
4) Are the listed prices for Harry's Night tickets different from their face value?In most cases, the listed price will be different from the face value of the Harry's Night tickets. The posted price for these Harry's Night tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Harry's Night tickets. Buyers may pay more or less than face value for their Harry's Night tickets.
5) What if the Harry's Night event is postponed?If the Harry's Night event is postponed, your Harry's Night tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Harry's Night tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Harry's Night tickets.