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FAQ
1) What do I do if my order for Haux tickets has not been confirmed by the ticket broker?If the techno & electronic ticket broker has not confirmed your order for Haux tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Haux order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Haux tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Haux tickets, we will try to find those with a similar price and location. However, supply and demand for techno & electronic events dictate price and location so there are no guarantees.
2) How do I find the seats for Haux tickets?On the page containing Haux ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Haux seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Haux ticket notes.
3) Can my Haux tickets be sent to an address other than my billing address?Haux tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Haux ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Haux tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) What do I do if the Haux event that I had tickets for is postponed and rescheduled but I cannot go?If the Haux event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Haux tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Haux schedule to reflect the new date. TicketSupply.com is not responsible for postponed Haux events and can not issue any refunds for these. If there is no rescheduled date and the Haux event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if my order for Haux tickets has not been confirmed by the ticket broker?If the techno & electronic ticket broker has not confirmed your order for Haux tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Haux order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Haux tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Haux tickets, we will try to find those with a similar price and location. However, supply and demand for techno & electronic events dictate price and location so there are no guarantees.