FAQ
1) Do you provide any guarantees for my He Is We tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your He Is We tickets will be authentic and that you will receive them in time to attend the He Is We event. If the He Is We tickets are hard tickets, they will be mailed to you. If He Is We tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) What if the He Is We event is postponed?If the He Is We event is postponed, your He Is We tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your He Is We tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your He Is We tickets.
3) What do I do if the alternative event that I have tickets for is cancelled and no replacement He Is We event is scheduled?We suggest calling your ticket broker that was listed on your He Is We order receipt. You may need to return the He Is We tickets to receive a full refund. If you have received your He Is We tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) How can I get aisle seats to see He Is We?For any tickets, including those to see He Is We, aisle seats are a hot item. If any He Is We ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the He Is We tickets. Buyers should read the information listed in the ticket posting details (under the He Is We specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the He Is We seats are not located on an aisle.
5) Are the listed prices for He Is We tickets different from their face value?In most cases, the listed price will be different from the face value of the He Is We tickets. The posted price for these He Is We tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the He Is We tickets. Buyers may pay more or less than face value for their He Is We tickets.