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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Headbangers Ball tickets?If you did not receive the email needed to print your Headbangers Ball tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Headbangers Ball receipt. They can resend the Headbangers Ball tickets for you. If you are unable to find your other concert ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Headbangers Ball event that I had tickets for is postponed and rescheduled but I cannot go?If the Headbangers Ball event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Headbangers Ball tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Headbangers Ball schedule to reflect the new date. TicketSupply.com is not responsible for postponed Headbangers Ball events and can not issue any refunds for these. If there is no rescheduled date and the Headbangers Ball event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Headbangers Ball tickets has not been confirmed by the ticket broker?If the other concert ticket broker has not confirmed your order for Headbangers Ball tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Headbangers Ball order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Headbangers Ball tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Headbangers Ball tickets, we will try to find those with a similar price and location. However, supply and demand for other concert events dictate price and location so there are no guarantees.
4) Do you have Headbangers Ball event tickets?Yes, TicketSupply.com offers tickets for Headbangers Ball at the lowest prices available. You can easily search our site by typing "Headbangers Ball" in the search box. Or you can browse to that page directly by visiting concert and then clicking other concert. This will allow you to view the entire inventory of low-priced Headbangers Ball tickets; you can even view seat information for each Headbangers Ball ticket, which allows you to make the most informed purchasing decision to see your other concert event!
5) What do I do if I received an error message when placing my Headbangers Ball ticket order?If you see an error message when you are placing your order for Headbangers Ball tickets, check to make sure that the details you provided on the Headbangers Ball order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.