FAQ
1) There isn't time to ship my Heart & Soul Jam tickets; can I get my tickets at will call?Yes, you can either get your Heart & Soul Jam tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Heart & Soul Jam ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your r & b & soul tickets. Note: If you are picking your Heart & Soul Jam tickets up at will call, be sure to bring your ID to the box office window.
2) What do I do if I never received or I accidentally deleted the email needed to print my Heart & Soul Jam tickets?If you did not receive the email needed to print your Heart & Soul Jam tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Heart & Soul Jam receipt. They can resend the Heart & Soul Jam tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) When do the tickets for Heart & Soul Jam go on sale? Check the Heart & Soul Jam event schedule on our site. In many cases, tickets have already gone on sale for this r & b & soul event and are available to purchase on the Heart & Soul Jam page. Use our site to get your Heart & Soul Jam tickets now at the lowest prices available. Don't hesitate or you might miss seeing this landmark concert event!
4) I want to attend the Heart & Soul Jam event in several cities. Can I view the entire Heart & Soul Jam schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Heart & Soul Jam tour dates to simplify your shopping experience. Just search Heart & Soul Jam or browse the concert section for Heart & Soul Jam. There you will see the Heart & Soul Jam schedule listed and you'll find the dates that the Heart & Soul Jam event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Heart & Soul Jam or been to a concert or r & b & soul event then feel free to just ask one of our ticket specialists.
5) How are Heart & Soul Jam ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Heart & Soul Jam tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Heart & Soul Jam ticket prices.