FAQ
1) How do I find parking information, security procedures, and the Hector Acosta gate opening times for the venue?The best way to get the most accurate and updated Hector Acosta event details is to contact venue directly. A latin representative will be able to direct you to find more information about parking and any relevant security details for the Hector Acosta event. The representative will also be able to provide you with the Hector Acosta gate/door opening times. In most cases, this Hector Acosta event information will also be available on the venues web site.
2) What do I do if my order for Hector Acosta tickets has not been confirmed by the ticket broker?If the latin ticket broker has not confirmed your order for Hector Acosta tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Hector Acosta order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Hector Acosta tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Hector Acosta tickets, we will try to find those with a similar price and location. However, supply and demand for latin events dictate price and location so there are no guarantees.
3) Why isn't my name displayed on my Hector Acosta tickets?You are purchasing these Hector Acosta tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Hector Acosta event. Since the concert venue only scans the ticket barcodes, the name on the Hector Acosta ticket is irrelevant. It should not prevent you from seeing Hector Acosta and experiencing the full latin event.
4) I do not want to miss the upcoming event for Hector Acosta. Do you have the event schedule?Yes! All information about the Hector Acosta tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Hector Acosta schedule. The schedule will be available in the concert, latin section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Hector Acosta regularly.
5) I think I may have received the wrong Hector Acosta tickets. What do I do?It is rare that a buyer will receive the wrong Hector Acosta tickets, but accidents can happen. If you believe that you have received the incorrect Hector Acosta tickets, please contact the ticket broker that is listed on your Hector Acosta receipt and provide your order number. Please note that your name isn't always the name on the latin tickets and that isn't a problem, those are your concert tickets. If the Hector Acosta tickets are in a better section, then the ticket broker might have decided to upgrade your Hector Acosta tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Hector Acosta tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on latin tickets so you should not have any concerns.