FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Holiday Hootenanny"). Or, you can locate all performers at a particular concert venue and choose that way.
2) I think I may have received the wrong Holiday Hootenanny tickets. What do I do?It is rare that a buyer will receive the wrong Holiday Hootenanny tickets, but accidents can happen. If you believe that you have received the incorrect Holiday Hootenanny tickets, please contact the ticket broker that is listed on your Holiday Hootenanny receipt and provide your order number. Please note that your name isn't always the name on the holiday tickets and that isn't a problem, those are your concert tickets. If the Holiday Hootenanny tickets are in a better section, then the ticket broker might have decided to upgrade your Holiday Hootenanny tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Holiday Hootenanny tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on holiday tickets so you should not have any concerns.
3) I ordered my Holiday Hootenanny tickets. When will they ship?Once you have ordered your Holiday Hootenanny tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Holiday Hootenanny tickets using the website link and/or contact your ticket broker for more information. We guarantee that your holiday tickets will arrive in time for the Holiday Hootenanny event!
4) How are Holiday Hootenanny ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Holiday Hootenanny tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Holiday Hootenanny ticket prices.
5) Are the listed prices for Holiday Hootenanny tickets different from their face value?In most cases, the listed price will be different from the face value of the Holiday Hootenanny tickets. The posted price for these Holiday Hootenanny tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Holiday Hootenanny tickets. Buyers may pay more or less than face value for their Holiday Hootenanny tickets.