FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Hollie Cook tickets?If you did not receive the email needed to print your Hollie Cook tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Hollie Cook receipt. They can resend the Hollie Cook tickets for you. If you are unable to find your jazz & blues ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Hollie Cook event that I had tickets for is postponed and rescheduled but I cannot go?If the Hollie Cook event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Hollie Cook tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Hollie Cook schedule to reflect the new date. TicketSupply.com is not responsible for postponed Hollie Cook events and can not issue any refunds for these. If there is no rescheduled date and the Hollie Cook event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) How do I make sure that the Hollie Cook discount code is properly applied to my jazz & blues order?All of our tickets are offered at discounted prices. However, if a Hollie Cook discount code was provided, simply enter it in the proper area at checkout. Once you enter the Hollie Cook discount code, scroll up and verify that the discount code was applied for your Hollie Cook tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) What do I do if the Hollie Cook start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Hollie Cook event. They would be happy to let you know of any changes to the Hollie Cook event.
5) Why are there sometimes fees charged for picking up Hollie Cook tickets?Last minute Hollie Cook orders may be subject to an additional fee because of the logistics of getting your Hollie Cook tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.