FAQ
1) What do I do if the world event that I have tickets for is cancelled and no replacement Homayoun Shajarian event is scheduled?We suggest calling your ticket broker that was listed on your Homayoun Shajarian order receipt. You may need to return the Homayoun Shajarian tickets to receive a full refund. If you have received your Homayoun Shajarian tickets electronically, you do not need to return them. The world ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) What do I do if the Homayoun Shajarian event that I had tickets for is postponed and rescheduled but I cannot go?If the Homayoun Shajarian event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Homayoun Shajarian tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Homayoun Shajarian schedule to reflect the new date. TicketSupply.com is not responsible for postponed Homayoun Shajarian events and can not issue any refunds for these. If there is no rescheduled date and the Homayoun Shajarian event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) How do I find parking information, security procedures, and the Homayoun Shajarian gate opening times for the venue?The best way to get the most accurate and updated Homayoun Shajarian event details is to contact venue directly. A world representative will be able to direct you to find more information about parking and any relevant security details for the Homayoun Shajarian event. The representative will also be able to provide you with the Homayoun Shajarian gate/door opening times. In most cases, this Homayoun Shajarian event information will also be available on the venues web site.
4) What do I do if my order for Homayoun Shajarian tickets has not been confirmed by the ticket broker?If the world ticket broker has not confirmed your order for Homayoun Shajarian tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Homayoun Shajarian order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Homayoun Shajarian tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Homayoun Shajarian tickets, we will try to find those with a similar price and location. However, supply and demand for world events dictate price and location so there are no guarantees.
5) Why isn't my name displayed on my Homayoun Shajarian tickets?You are purchasing these Homayoun Shajarian tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Homayoun Shajarian event. Since the concert venue only scans the ticket barcodes, the name on the Homayoun Shajarian ticket is irrelevant. It should not prevent you from seeing Homayoun Shajarian and experiencing the full world event.