FAQ
1) What if the Howe Gelb event is postponed?If the Howe Gelb event is postponed, your Howe Gelb tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Howe Gelb tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Howe Gelb tickets.
2) I purchased more than one Howe Gelb ticket, are all the seats together?Unless it is clearly noted on the Howe Gelb ticket notes, all of the tickets for the Howe Gelb event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Howe Gelb receipt.
3) What do I do if my order for Howe Gelb tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Howe Gelb tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Howe Gelb order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Howe Gelb tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Howe Gelb tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) How do I find parking information, security procedures, and the Howe Gelb gate opening times for the venue?The best way to get the most accurate and updated Howe Gelb event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Howe Gelb event. The representative will also be able to provide you with the Howe Gelb gate/door opening times. In most cases, this Howe Gelb event information will also be available on the venues web site.
5) I think I may have received the wrong Howe Gelb tickets. What do I do?It is rare that a buyer will receive the wrong Howe Gelb tickets, but accidents can happen. If you believe that you have received the incorrect Howe Gelb tickets, please contact the ticket broker that is listed on your Howe Gelb receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Howe Gelb tickets are in a better section, then the ticket broker might have decided to upgrade your Howe Gelb tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Howe Gelb tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.