FAQ
1) Help!!! I lost my Illumination tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Illumination tickets. You can contact the ticket broker to see if he or she can have the venue resend the Illumination tickets. However, there are no guarantees so it is important that you keep the Illumination tickets safe once you receive them. You can find your Illumination ticket broker's information on your receipt that was emailed to you.
2) Why are there sometimes fees charged for picking up Illumination tickets?Last minute Illumination orders may be subject to an additional fee because of the logistics of getting your Illumination tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) I want to attend the Illumination event in several cities. Can I view the entire Illumination schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Illumination tour dates to simplify your shopping experience. Just search Illumination or browse the theater section for Illumination. There you will see the Illumination schedule listed and you'll find the dates that the Illumination event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen Illumination or been to a theater or ballet event then feel free to just ask one of our ticket specialists.
4) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Illumination"). Or, you can locate all performers at a particular theater venue and choose that way.
5) What are the service charges for Illumination tickets?TicketSupply.com sells cheap Illumination tickets featuring the lowest service charges online. The service charges vary per Illumination event but are significantly less than our competitors. You can see the total ticket price for your Illumination order on the checkout.