FAQ
1) Help!!! I lost my Imelda May tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Imelda May tickets. You can contact the ticket broker to see if he or she can have the venue resend the Imelda May tickets. However, there are no guarantees so it is important that you keep the Imelda May tickets safe once you receive them. You can find your Imelda May ticket broker's information on your receipt that was emailed to you.
2) What do I do if I never received or I accidentally deleted the email needed to print my Imelda May tickets?If you did not receive the email needed to print your Imelda May tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Imelda May receipt. They can resend the Imelda May tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) How can I get aisle seats to see Imelda May?For any tickets, including those to see Imelda May, aisle seats are a hot item. If any Imelda May ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Imelda May tickets. Buyers should read the information listed in the ticket posting details (under the Imelda May specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Imelda May seats are not located on an aisle.
4) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Imelda May event is scheduled?We suggest calling your ticket broker that was listed on your Imelda May order receipt. You may need to return the Imelda May tickets to receive a full refund. If you have received your Imelda May tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What do I do if the Imelda May event that I had tickets for is postponed and rescheduled but I cannot go?If the Imelda May event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Imelda May tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Imelda May schedule to reflect the new date. TicketSupply.com is not responsible for postponed Imelda May events and can not issue any refunds for these. If there is no rescheduled date and the Imelda May event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.