FAQ
1) What do I do if I received an error message when placing my International City Theatre ticket order?If you see an error message when you are placing your order for International City Theatre tickets, check to make sure that the details you provided on the International City Theatre order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) How can I find accessible seating tickets to see International City Theatre?TicketSupply.com does not specialize in accessible seating, however, we would like to help you any way we can with your International City Theatre order. Please contact our phone ticket specialists and see how we can help you find the best musical & play tickets for International City Theatre. We'll be waiting to hear from you!
3) I ordered my International City Theatre tickets. When will they ship?Once you have ordered your International City Theatre tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your International City Theatre tickets using the website link and/or contact your ticket broker for more information. We guarantee that your musical & play tickets will arrive in time for the International City Theatre event!
4) How do I know if the International City Theatre event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the International City Theatre event, contact the venue to see if the event has been postponed or cancelled. The theater venue will have the most updated International City Theatre event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
5) I think I may have received the wrong International City Theatre tickets. What do I do?It is rare that a buyer will receive the wrong International City Theatre tickets, but accidents can happen. If you believe that you have received the incorrect International City Theatre tickets, please contact the ticket broker that is listed on your International City Theatre receipt and provide your order number. Please note that your name isn't always the name on the musical & play tickets and that isn't a problem, those are your theater tickets. If the International City Theatre tickets are in a better section, then the ticket broker might have decided to upgrade your International City Theatre tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong International City Theatre tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on musical & play tickets so you should not have any concerns.