FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Jazz Aspen Labor Day tickets?If you did not receive the email needed to print your Jazz Aspen Labor Day tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Jazz Aspen Labor Day receipt. They can resend the Jazz Aspen Labor Day tickets for you. If you are unable to find your festival & tour ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) There isn't time to ship my Jazz Aspen Labor Day tickets; can I get my tickets at will call?Yes, you can either get your Jazz Aspen Labor Day tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Jazz Aspen Labor Day ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your festival & tour tickets. Note: If you are picking your Jazz Aspen Labor Day tickets up at will call, be sure to bring your ID to the box office window.
3) What do I do if the Jazz Aspen Labor Day start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Jazz Aspen Labor Day event. They would be happy to let you know of any changes to the Jazz Aspen Labor Day event.
4) How do I find the seats for Jazz Aspen Labor Day tickets?On the page containing Jazz Aspen Labor Day ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Jazz Aspen Labor Day seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Jazz Aspen Labor Day ticket notes.
5) I think I may have received the wrong Jazz Aspen Labor Day tickets. What do I do?It is rare that a buyer will receive the wrong Jazz Aspen Labor Day tickets, but accidents can happen. If you believe that you have received the incorrect Jazz Aspen Labor Day tickets, please contact the ticket broker that is listed on your Jazz Aspen Labor Day receipt and provide your order number. Please note that your name isn't always the name on the festival & tour tickets and that isn't a problem, those are your concert tickets. If the Jazz Aspen Labor Day tickets are in a better section, then the ticket broker might have decided to upgrade your Jazz Aspen Labor Day tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Jazz Aspen Labor Day tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on festival & tour tickets so you should not have any concerns.