FAQ
1) What do I do if the Jazz Funk Soul event that I had tickets for is postponed and rescheduled but I cannot go?If the Jazz Funk Soul event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Jazz Funk Soul tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Jazz Funk Soul schedule to reflect the new date. TicketSupply.com is not responsible for postponed Jazz Funk Soul events and can not issue any refunds for these. If there is no rescheduled date and the Jazz Funk Soul event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if I never received or I accidentally deleted the email needed to print my Jazz Funk Soul tickets?If you did not receive the email needed to print your Jazz Funk Soul tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Jazz Funk Soul receipt. They can resend the Jazz Funk Soul tickets for you. If you are unable to find your jazz & blues ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) I ordered my Jazz Funk Soul tickets. When will they ship?Once you have ordered your Jazz Funk Soul tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Jazz Funk Soul tickets using the website link and/or contact your ticket broker for more information. We guarantee that your jazz & blues tickets will arrive in time for the Jazz Funk Soul event!
4) How do I make sure that the Jazz Funk Soul discount code is properly applied to my jazz & blues order?All of our tickets are offered at discounted prices. However, if a Jazz Funk Soul discount code was provided, simply enter it in the proper area at checkout. Once you enter the Jazz Funk Soul discount code, scroll up and verify that the discount code was applied for your Jazz Funk Soul tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if the Jazz Funk Soul start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Jazz Funk Soul event. They would be happy to let you know of any changes to the Jazz Funk Soul event.