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FAQ
1) What do I do if the other concert event that I have tickets for is cancelled and no replacement Jen Brister event is scheduled?We suggest calling your ticket broker that was listed on your Jen Brister order receipt. You may need to return the Jen Brister tickets to receive a full refund. If you have received your Jen Brister tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Why are there sometimes fees charged for picking up Jen Brister tickets?Last minute Jen Brister orders may be subject to an additional fee because of the logistics of getting your Jen Brister tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) How do I find the seats for Jen Brister tickets?On the page containing Jen Brister ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Jen Brister seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Jen Brister ticket notes.
4) Are the listed prices for Jen Brister tickets different from their face value?In most cases, the listed price will be different from the face value of the Jen Brister tickets. The posted price for these Jen Brister tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Jen Brister tickets. Buyers may pay more or less than face value for their Jen Brister tickets.
5) What if the Jen Brister event is postponed?If the Jen Brister event is postponed, your Jen Brister tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Jen Brister tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Jen Brister tickets.