FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Jessica Mauboy tickets?If you did not receive the email needed to print your Jessica Mauboy tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Jessica Mauboy receipt. They can resend the Jessica Mauboy tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Jessica Mauboy event that I had tickets for is postponed and rescheduled but I cannot go?If the Jessica Mauboy event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Jessica Mauboy tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Jessica Mauboy schedule to reflect the new date. TicketSupply.com is not responsible for postponed Jessica Mauboy events and can not issue any refunds for these. If there is no rescheduled date and the Jessica Mauboy event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Jessica Mauboy tickets has not been confirmed by the ticket broker?If the r & b & soul ticket broker has not confirmed your order for Jessica Mauboy tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Jessica Mauboy order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Jessica Mauboy tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Jessica Mauboy tickets, we will try to find those with a similar price and location. However, supply and demand for r & b & soul events dictate price and location so there are no guarantees.
4) How do I find the seats for Jessica Mauboy tickets?On the page containing Jessica Mauboy ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Jessica Mauboy seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Jessica Mauboy ticket notes.
5) I bought Jessica Mauboy tickets but now I don't want to go. How do I cancel my order?Unfortunately, because r & b & soul tickets are a one-of-a-kind item our Jessica Mauboy ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.