FAQ
1) How do I find the seats for Jessy J tickets?On the page containing Jessy J ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Jessy J seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Jessy J ticket notes.
2) I think I may have received the wrong Jessy J tickets. What do I do?It is rare that a buyer will receive the wrong Jessy J tickets, but accidents can happen. If you believe that you have received the incorrect Jessy J tickets, please contact the ticket broker that is listed on your Jessy J receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Jessy J tickets are in a better section, then the ticket broker might have decided to upgrade your Jessy J tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Jessy J tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
3) Do you provide any guarantees for my Jessy J tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Jessy J tickets will be authentic and that you will receive them in time to attend the Jessy J event. If the Jessy J tickets are hard tickets, they will be mailed to you. If Jessy J tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) Are the listed prices for Jessy J tickets different from their face value?In most cases, the listed price will be different from the face value of the Jessy J tickets. The posted price for these Jessy J tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Jessy J tickets. Buyers may pay more or less than face value for their Jessy J tickets.
5) What if the Jessy J event is postponed?If the Jessy J event is postponed, your Jessy J tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Jessy J tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Jessy J tickets.