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FAQ
1) What do I do if my order for Jimmy Buffett tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Jimmy Buffett tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Jimmy Buffett order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Jimmy Buffett tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Jimmy Buffett tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
2) I think I may have received the wrong Jimmy Buffett tickets. What do I do?It is rare that a buyer will receive the wrong Jimmy Buffett tickets, but accidents can happen. If you believe that you have received the incorrect Jimmy Buffett tickets, please contact the ticket broker that is listed on your Jimmy Buffett receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Jimmy Buffett tickets are in a better section, then the ticket broker might have decided to upgrade your Jimmy Buffett tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Jimmy Buffett tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
3) How do I find parking information, security procedures, and the Jimmy Buffett gate opening times for the venue?The best way to get the most accurate and updated Jimmy Buffett event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Jimmy Buffett event. The representative will also be able to provide you with the Jimmy Buffett gate/door opening times. In most cases, this Jimmy Buffett event information will also be available on the venues web site.
4) Why isn't my name displayed on my Jimmy Buffett tickets?You are purchasing these Jimmy Buffett tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Jimmy Buffett event. Since the concert venue only scans the ticket barcodes, the name on the Jimmy Buffett ticket is irrelevant. It should not prevent you from seeing Jimmy Buffett and experiencing the full pop & rock event.
5) How do I find the seats for Jimmy Buffett tickets?On the page containing Jimmy Buffett ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Jimmy Buffett seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Jimmy Buffett ticket notes.